Who We Are
Suggested text:Our website address is https://essentialhoodiesus.com/
Information We Collect
Information you give us. When you place an order, create an account, or contact us, we collect your name, email address, phone number (if provided), shipping and billing addresses, and order details. Payments are handled by our payment providers; we do not store your full card details.
Information collected automatically. When you browse our website, we may collect technical data such as your IP address, browser type, device information, and the pages you visit. This helps us keep the site secure and improve your shopping experience.
How and Why We Use Your Information
| Purpose | Legal basis |
|---|---|
| Processing, delivering, and supporting your orders, including confirmations and shipping updates | Performance of a contract |
| Responding to your questions and requests | Legitimate interest / contract |
| Sending promotions, offers, and newsletters | Your consent (you can withdraw it at any time) |
| Analyzing site usage and improving our website and services | Legitimate interest / consent for non-essential cookies |
| Preventing fraud and complying with tax, accounting, and other legal duties | Legal obligation / legitimate interest |
How We Protect Your Data
We use SSL encryption, secure servers, and access controls to guard your personal data against unauthorized access, alteration, disclosure, or loss. No online system is completely risk-free, but we work to keep your information safe.
Who We Share Data With
We do not sell, trade, or rent your personal data. We only share it with:
- Service providers who help us run our store, such as payment processors, courier and shipping companies, hosting, and email or analytics tools.
- Authorities, where the law requires it or where necessary to protect our legal rights.
If any provider processes data outside the European Economic Area, we make sure appropriate safeguards are in place, such as Standard Contractual Clauses.
How Long We Keep Your Data
We keep your data only as long as needed for the purposes above. Order and invoice records are kept for the period required by Spanish tax and commercial law. Account data is kept until you ask us to delete it. Marketing data is kept until you unsubscribe.
Cookies
We use cookies to remember your preferences, keep the site working, and understand how visitors use it. Where required, we ask for your consent before placing non-essential cookies. You can change your choice at any time through our cookie banner or your browser settings, though disabling some cookies may affect how the site works.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Erase your data, subject to legal or contractual obligations.
- Restrict or object to certain processing.
- Data portability, meaning receive your data in a common, machine-readable format.
- Withdraw consent or unsubscribe from marketing at any time, using the link in our emails or by contacting us.
To exercise any of these rights, email [email protected]. We may ask you to verify your identity first. If you believe your rights have not been respected, you may also lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.
Third-Party Links
Our site may link to third-party websites. We are not responsible for their content or privacy practices, so we encourage you to read their policies.
Children
Our website is not intended for children under 16, and we do not knowingly collect their personal data.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date. If we make significant changes, we will notify you by email or through a notice on our website.
Contact Us
For any questions about this Privacy Policy or how we handle your data, contact us at [email protected].